Service Manager - West Service (Blantyre, Glasgow, East Dunbartonshire)

Service Manager – West (Blantyre, Glasgow, East Dunbartonshire)

35 hours per week

£28,928 – £31,116 per annum

Crossroads Caring Scotland provides care and support to enable people to remain in their own home.  Established as a charity in Scotland in 1978, we have services across Scotland and pride ourselves in the support we provide each other as a team and our not-for-profit ethos.

We have an exciting opportunity to join our team and require a Service Manager to lead our West Service to deliver high quality services, which covers the Blantyre, Glasgow and East Dunbartonshire areas.  The postholder will be based in our Blantyre office. A commitment to continuous improvement of service delivery is essential as is the ability to build positive working relationships with funders and other partners.  Working closely with the Area Manager, the Service Manager will be responsible for identifying the needs of carers and developing initiatives to meet these needs.

A SVQ Social Services and Healthcare SCQF level 9 or equivalent qualification recognised by the SSSC is essential.  In addition a SVQ Care Services Leadership and Management SCQF 10 is desirable. The successful candidate will have experience of leading and managing others in delivering quality services. The ability to identify, plan and monitor performance improvement is desirable.  A driving licence is essential for this post.

The successful candidate will be required to participate in the service on call rota, for which an additional payment is made.

A recruitment pack is available to download below or alternatively, please contact 0141 226 3793 or email

Further information about this opportunity can be obtained by contacting Fiona Henderson, Head of Operations on the above number.

Completed Recruitment Packs should be returned to: Human Resources, Crossroads Caring Scotland, 24 George Square, Glasgow, G2 1EG or emailed to

Closing date for applications is 12 noon on Thursday 27 January 2022.

Appointment to the post is subject to membership of the Protection of Vulnerable Groups (PVG) Scheme for Children and Adults.

Crossroads Caring Scotland is an equal opportunities employer.

Charity number SC013081


An application pack is available to download below. To apply you are required to download, complete and return an Application Form, Equal Opportunities Monitoring Form, Criminal Convictions Form and Candidate Privacy Notice. Full instructions for applying are detailed in the covering letter.

Covering Letter

Employment Application Form

Employment Application Form - Guidelines for Applicants

Equal Opportunities Monitoring Form

Criminal Convictions Form

Candidate Privacy Notice

Job Description

Person Specification

Please visit our Contact page for further information on the service

Crossroads Caring Scotland is an equal opportunities employer

Scottish Charity No. SC013081

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Head office: 24 George Square, Glasgow, Glasgow City, G2 1EGPhone: 0141 226 3793Email:

A Scottish Charity SC013081. A Company Limited by Guarantee. Registered in Scotland No. 85401.
Registered Office: Crossroads Caring Scotland l 24 George Square l Glasgow l G2 1EG